Payment Policy
At La Romelle, we’re committed to providing a secure, smooth, and reliable checkout experience. We offer multiple trusted payment options so you can shop with confidence.
Accepted Payment Methods
We currently accept the following major cards and digital payment options:
- Visa Inc.
- Mastercard
- American Express
- Discover Financial Services
- Diners Club International
- JCB Co., Ltd.
- Maestro
- Visa Electron
- Apple Pay
- Google Pay
- PayPal
All payments are processed securely.
We do not store your credit or debit card information on our servers.
Payment Security
Your payment details are protected using Secure Socket Layer (SSL) encryption to ensure your personal and financial information remains safe.
Transactions are processed through trusted third-party payment gateways that comply with industry-standard security and PCI compliance requirements.
Currency
All prices on La Romelle are listed in U.S. Dollars (USD $).
If you are purchasing from outside the United States, your bank or payment provider may apply a currency conversion rate or foreign transaction fee.
Order Verification
For security purposes, some orders may require additional verification before processing. This helps prevent fraud and ensures a safe shopping experience for all customers.
Failed Transactions
If your payment is unsuccessful:
- Double-check your card details
- Try another payment method
- Contact your bank or provider
If the issue continues, our support team is happy to assist you.
Contact Us
- Trade name: La Romelle
- Phone Number: +1 (647) 894-4342
- Email: care@laromelle.com
- Business Hours: 9 AM – 9 PM EST (Mon-Fri)
- Address: 1804-170 Lees Ave, Ottawa, ON K1S 5G5
- You can also use the Contact Us form on our website. We typically respond within 24 hours. We also have the Live Chat on the lower right corner of every page as well.

